FieldGroove Knowledge Base

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One Invoice - Multiple Jobs
By Mark Hardin on 08/13/2019

We've had a lot of request to see this happen and we strive to keep our customers happy. You now have the ability to generate an invoice with multiple events on it! Add any of the calendar events you have completed for a job into one invoice to send to a customer

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Stripe Payments
By Madison Ruud on 08/08/2019

Have a stripe payments account and want to link it to TurfHop? Navigate to your company settings and enable the Stripe Payments option. Online payments from your customers will flow directly into your stripe payments account.

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Employee Requests
By Chris Call on 07/30/2019

Quickly and easily let your employees request time off for vacation, personal leave, and more via the employee portal. Setup a pin number and your employees can clock in / out and place a request directly from the TurfHop app.

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Rescheduling Jobs
By Kate Strohmeyer on 07/18/2019

Need to adjust a job that is already scheduled out for the next year? Need to adjust service frequency? Navigate to the specific job and click Actions > Reschedule to perform big adjustments to a customers scheduled jobs

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Customer Statements
By Mark Hardin on 07/03/2019

Subtle reminders can go a long way in improving cash flow. If your receivables start exceeding a date range you are comfortable with, send your customers a statement that details all open invoices. This subtle reminder sometimes is all that's needed to shore up a balance.

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Collecting Tips
By Mark Hardin on 07/01/2019

Let your customers tip you for your hard work and attention to detail. Lawn and landscape is one of the few trades that accepting a tip is fairly common. If you are using TurfHop to accept online payments, you can now enable the ability to accept tips

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PDF Customizations and Options
By Mark Hardin on 05/01/2019

Need to adjust colors, fonts, and columns to display on your PDFs? Navigate to your Company Settings > PDF Options tab to get started

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Job Forms
By Kate Strohmeyer on 04/24/2019

Need your staff to fill out a form or complete a checklist after the job is completed?  Navigate to the new Management > Forms page to start building your first form.  Your staff will be able to fill out the form and you can view responses from the calendar and job screen.

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TurfHop Quickbooks Integration
By Chris Call on 04/18/2019

Have a quickbooks online account? TurfHop now integrates with your QB account. Sync customers, vendors, products / services, invoices, and payments between your two accounts. Get started by navigating to your company settings.

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Requiring A Deposit
By Kate Strohmeyer on 04/16/2019

Easily add a required deposit to any one time job. The required deposit amount will be reflected on your customer facing quotes and invoices. Just navigate to your job and scroll down below your line items to get started.

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Credit Memos
By Kate Strohmeyer on 03/28/2019

Had a customer pay you upfront for an entire year of work? Use the new Credit Memo functionality to add a credit to a customer account and then apply that credit towards future invoices.

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International Settings
By Mark Hardin on 03/26/2019

Easily set your country, timezone, date format, and currency format if you are operating your business outside of the United States. Just navigate to your company settings to get started.

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Custom Invoice Numbering
By Dale Vaughn on 03/24/2019

Want to create your own invoice number sequence? Easily set this in your settings by going to Management > Company Settings > Invoicing Tab.

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Mileage Tracking
By Mark Hardin on 03/21/2019

Recording mileage has never been easier. Navigate to Inventory > Mileage and start recording your mileage. We give you the ability to calculate mileage by odometer or address

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Discounts and Late Fees
By Dale Vaughn on 03/12/2019

Quickly and easily apply discounts and late fees to your invoices. If you need to automatically apply late fees to overdue invoices we have a new setting for it in your Company Settings > Invoicing tab.

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Marking Jobs Complete
By Kate Strohmeyer on 02/24/2019

Quickly and easily mark all your jobs for the day complete in just a few clicks from your dashboard calendar. Or weather impact your day? Quickly bump your schedule back a day

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Quote Builder
By Mark Hardin on 01/13/2019

Building quotes and jobs is now faster using the new beta "Quote Builder" feature. Just designate which products / services you would like to show in the quote builder and all you have to do is enter quantities. You can even give your customers the ability to build their own quote

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Adding Products / Services To Many Jobs At Once
By Mark Hardin on 01/02/2019

Need to add a new product / service to several jobs? Need to apply pricing increase for the new year? You can now do it by the masses. Just navigate to your product / service and scroll to the very bottom and click the link to get started

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Customizing The Look Of TurfHop
By Kate Strohmeyer on 12/13/2018

Fresh out of the feature oven is the ability to customize your TurfHop experience. Get started by going to your Company Settings and configuring your subdomain, theme color, and logos for a new branded experience

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Customer Accepting A Quote
By Mark Hardin on 10/31/2018

Have your customers accept a quote directly from their email. Once they accept it, you will receive a notification and the quote will be flagged for you to schedule the job. Give this a try by going to the quote and clicking Actions > Send via Email

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Free Website With Subscription
By Kate Strohmeyer on 10/23/2018

Beta testers needed! You may have noticed a new "My Website" page under your management area. Well you guessed it, you can now host and manage your website with TurfHop for free with any subscription. Use our SEO optimized template to attract customers, get quotes, and get paid all in one system.

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Customer Quote Requests
By Mark Hardin on 10/22/2018

Need to drop a button on your website to give your leads and customers the ability to request work from you? Easy, just copy the URL from your settings and you'll get notified for every new quote request and they will automatically get added to your leads screen

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Online Invoicing for Lawn Care & Landscape Companies
By Chris Call on 09/27/2018

Turfhop is made to alleviate the pain points of lawn care and landscape companies - to help professionals in the field perform better in every way. Whether that means a drag and drop scheduler or the ability to send out newsletters, we want to make sure that Turfhop has all of the functions you need to run your business.

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Job and Crew Instructions
By Kate Strohmeyer on 09/25/2018

What is the best way to give your crew instructions? This can be done digitally or on paper. Just navigate to your job and click the new "Add Job Instructions" link under the job description to give your crew specific instructions.

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Mobile Apps Released
By Mark Hardin on 09/21/2018

The TurfHop mobile apps are out! Designed to manage your entire operation directly from the field and improve your efficiency. Get started by downloading the free TurfHop app on your device today

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Mulch, Pinestraw, and Property Details
By Trey Gallant on 09/16/2018

Keeping up with the requirements of each of your customer's yards by memory is nearly impossible. Use the property info section in TurfHop to assign the yard size, mulch needed, pine straw needed, and even the grass type.

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Payment Search
By Mark Hardin on 09/04/2018

It can be easy to lose a payment in the shuffle of your daily grind, but if you're wanting to reconcile records or just see the last time a customer paid, navigate to the payment search and filter by customer, method, or status

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Marking Work Complete
By Chris Call on 08/23/2018

Tracking your team's performance and checklists can seem like an impossible task somedays. Now let your installers mark their work complete directly from the field. They can even add notes and specify the material that were installed

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Building A Quote
By Kate Strohmeyer on 08/21/2018

First impressions are everything and how you communicate with your prospect customers can improve your closing ratios. TurfHop gives you the ability to build beautiful quotes that can be emailed, texted, or stuffed in an envelope

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Work Orders
By Mark Hardin on 08/18/2018

Whether you're running one crew or a dozen, you probably want to delegate daily responsibilities to each crew leader.  TurfHop makes this easy, simply view your route for the day and download the work orders.

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Products & Services
By Matthew Allers on 08/15/2018

Products and services are the backbone of your operation.  Making sure they're setup correctly is important and can help you cost more accurately to ensure you hit your margins with every job.

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Asset & Equipment Management
By Mark Hardin on 08/15/2018

Need to manage your company assets or equipment? TurfHop gives you the ability to keep up with all of your equipment, assign maintenance tasks, check in / out logs, record oil types, and even track via GPS

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Time Management
By Ashley Hardin on 08/05/2018

Track employee hours, pay, and trends with TurfHop’s newest feature. Manage employees and compare employee performance over a given period of time

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Print Queue
By Mark Hardin on 08/02/2018

TurfHop makes keeping up with your invoices easy. Print in bulk and never let another invoice delivery slip through the crack. Use the print queue and email communication history pages to track invoice delivery

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Marketing Campaigns
By Kate Strohmeyer on 07/28/2018

Get valuable insight into where your business is coming from by setting up a few marketing campaigns in TurfHop. Set goals and track your return on investment by assigning a campaign as the lead source for each of your customers

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Weather Data
By Mark Hardin on 07/24/2018

TurfHop has partnered with Weather Underground to give you near real-time forecast for each job on your calendar. Each job has it's own unique daily forecast based on the address, so jobs across town will have accurate precipitation outlook

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How To Schedule A Job
By Ashley Hardin on 07/21/2018

This is one of the most important things you do every day, pick which yards and jobs to knock out for the week. The TurfHop scheduler makes this part of your job quick, easy, and painless.

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Profit & Loss Statement
By Dale Vaughn on 07/20/2018

Your passion is landscaping, probably not accounting so much. TurfHop makes wearing all those hats a little more enjoyable. Navigate to your profit and loss statement for a quick breakdown of your company performance

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Appointment & Invoice Reminders
By Kate Strohmeyer on 07/19/2018

Define your reminder templates and let TurfHop do the rest. We even give you options to define when your customer gets reminded. Improve customer relationships and cash flow with this feature

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Accepting Online Payments
By Dale Vaughn on 07/18/2018

Efficiency is everything in the green industry. Get paid automatically and faster with TurfHop online payments. We offer low credit card processing fees that can even be passed on to your customers as a "Convenience Fee"

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Forecasting Monthly Expenses
By Ashley Hardin on 07/13/2018

TurfHop gives you full visibility and oversight of your expenses. Quickly and easily spot trends and track your daily spending by vendor, category, and much more

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Route Optimization
By Mark Hardin on 07/10/2018

Need to squeeze in another job or two a day? No more guesswork on how to plan your day. Throw it on the schedule and let TurfHop optimize your route to cut down on travel time

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Invoice Delivery
By Mark Hardin on 07/06/2018

Ever wondered if your customer has received and viewed an invoice you sent? We fixed this issue. Easily check to see if your invoice has been delivered and viewed by going to the "Invoices" screen

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Newsletters & Mass Emails
By Ashley Hardin on 07/02/2018

Quickly and easily send out promotion emails, weather notifications, and newsletters to your entire customer base. Even better, you'll be able to see who has viewed your newsletter. This is a powerful tool that is taking companies to the next level

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Analyzing Profit & Cost
By Trey Gallant on 06/29/2018

When setting up your inventory, simply assign a cost per unit (even per location if needed) and easily view the profitability from the job screen. See the screenshot for a complicated example with plants and labor

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Automatic Invoicing
By Kate Strohmeyer on 06/25/2018

Tired of manually invoicing for every cut? Never forget to generate an invoice again. Let TurfHop generate invoices automatically on the day of the job or once a month to improve your cashflow

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Importing & Exporting
By Dale Vaughn on 06/22/2018

Getting started with TurfHop? Need to import data from your old system? Just navigate to your company settings and click "Import / Export" in the top right. Download the sample file and paste in your existing customer's information to get going

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PDF Invoices & Proposals
By Mark Hardin on 06/18/2018

Customize your documents with custom messages and fine print. You can also send your documents via email directly from TurfHop and track communication

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Notes & Attachments
By Ashley Hardin on 06/15/2018

Add unlimited notes and attachments (signed agreements, design plans, photos, pdfs) to your customers, jobs, and leads. TurfHop manages the chaos and organizes everything for you.

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Scheduling Jobs
By Mark Hardin on 06/11/2018

Drag and drop your jobs using the TurfHop calendar from your phone or desktop and print out your daily route. You can also enable settings for events to show in red if the job was not marked complete

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Customer Feedback
By Matthew Allers on 06/08/2018

Enabling the customer satisfaction survey setting will send an email to your customer 48 hours after the job is completed. Customer's can rate your service and provide valuable feedback. You can also send a link to your Angie's List or Home Advisor page

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Automatic vs Manual Invoice Settings
By Chris Call on 06/04/2018

Just a few of the many TurfHop settings you can toggle to get your invoicing setup just the way you like it. Most TurfHoppers have found that enabling "Automatic Invoicing" by the job improved their cash flow almost immediately

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New Web Site Live
By Mark Hardin on 06/01/2018

TurfHop is the lawncare CRM software you've been looking for to manage your entire business. Get paid faster and never forget to send an invoice again. Get better reviews and build even better relationships with your customers using the TurfHop scheduler.

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